Frequently Asked Questions

Everything you need to know about our medical-grade fashion collections.

How do I ensure I am ordering the correct size for medical apparel?

Each product page features a detailed size guide. We recommend taking your measurements over light undergarments and comparing them to our chart, as medical-grade sizing may differ from standard retail fashion.

What is your return policy for hygienic items?

For safety and hygiene reasons, all items must be returned in their original, unworn condition with tags attached. Items such as compression hosiery and face masks are final sale unless a manufacturing defect is present.

How long does shipping take for hospital-grade supplies?

Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for urgent medical facility or individual requirements.

Are your fashion scrubs antimicrobial?

Many of our collections feature advanced antimicrobial fabric technology designed to inhibit the growth of bacteria. Please check the specific product description for the 'Antimicrobial' badge.

Do you offer bulk discounts for medical practices?

Yes, we offer tiered pricing for bulk orders of 20 units or more. Please contact our corporate sales team via the 'Wholesale' link in the footer for a personalized quote.

What payment methods do you accept?

We accept all major credit cards, PayPal, and specialized health spending accounts (HSA/FSA) for eligible medical-grade compression and support wear.